Refund Policy - Paysol Enterprises (Paysol.co.in)
At Paysol.co.in, we strive to provide a seamless and efficient online recharge and bill payment experience for our users. This Refund Policy is designed to provide clarity on our refund process and the conditions under which refunds may be considered.
1. Refund Eligibility: Paysol.co.in is an online platform facilitating recharge and bill payments. Once a user initiates a recharge or bill payment process and successfully completes the transaction by making the required payment through our integrated Payment Gateway, the amount paid becomes non-refundable. Refunds will not be processed for successfully completed transactions, and users are encouraged to carefully review their transaction details before confirming payment.
2. Unsuccessful Transactions: In the event of an unsuccessful transaction, where the payment is deducted from the user's account but the recharge or bill payment is not processed, the amount deducted will be automatically refunded to the user by the respective Payment Gateway. Paysol Enterprises will not retain any funds associated with unsuccessful transactions.
3. Payment Gateway Terms: Users are advised to review and understand the terms and conditions of the Payment Gateway provider used for processing payments on Paysol.co.in. Refund processes and timelines may vary based on the policies of the specific Payment Gateway.
4. Disputes and Chargebacks: If users have concerns or disputes regarding a transaction, they are encouraged to reach out to our customer support team at support@paysol.co.in or call us at +91 7417668106. Attempting to initiate a chargeback without first contacting our support team may result in the suspension of the user's account.
5. Customer Support: Our customer support team is available to assist users with any refund-related inquiries or concerns. Users can contact our support team at support@paysol.co.in or call us at +91 7417668106. Our team will strive to address and resolve refund-related issues promptly.
6. Security Measures: Paysol Enterprises takes the security of user transactions seriously. We employ industry-standard security measures to protect user data during payment processes. Users are encouraged to use secure connections and devices when accessing the Paysol.co.in platform.
7. Changes to Refund Policy: Paysol Enterprises reserves the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on the website. Users are encouraged to review the Refund Policy regularly to stay informed about any changes.
8. Contact Information: For any questions or concerns about this Refund Policy, users can contact us at:
- Email: info@paysol.co.in
- Phone: +91 7417668106
- Unit no-500 5th floor itl twin tower plot no-b-9 nsp pitampura delhi-110034
9. GST Information: GSTIN: 07BYPPK5781C1Z4.
Conclusion: By using Paysol.co.in, you acknowledge that you have read, understood, and agreed to the terms of this Refund Policy. Paysol Enterprises is committed to ensuring a secure and reliable online recharge and bill payment service. We appreciate your trust in our platform, and our customer support team is here to assist with any refund-related inquiries.
Last Updated: 12-October-2023